1. Identification of the bidder

The entity with which you are contracting is Marsala Vacanze di Antonino Ragona with headquarters in Contrada Casabianca, 27, 91025 Marsala (Italy), VAT number 02834820819

Marsala Vacanze makes its products available to consumers through its website: https://www.marsalavacanze.it/shop, (hereinafter, the "Website").

The address for complaints corresponds to the address indicated as the company's registered office.

2. Objective

These general contracting conditions (hereinafter, the "Conditions") regulate the contracting of the products and services offered by Marsala Vacanze, all through its Web Page, as well as the rights and obligations of the parties, deriving from the purchase and sale transactions agreed between them.

The owner of the website reserves the right to change these conditions at any time and in its sole discretion, therefore we advise the user to review them frequently.

3. Place an order

Placing an order on this website implies acceptance by the consumer or user of all the conditions stipulated in this document.

4. Purchasing process

Acquisition of products/services through our channels.

To purchase the products or services offered on the website, it is necessary to fill in the fields with the requested data and accept these general conditions. This acceptance will mean express, full, and unreserved compliance with the totality of the general conditions set out in the version published by Marsala Vacanze which will bind both parties.

The system will issue a personal voucher with details of the services and products purchased, specifying the total price and taxes.

All transactions will be carried out through secure payment platforms and with a total guarantee of confidentiality of your data.

After validation of the payment, the transaction will be final and the user will receive a confirmation email with the details of his transaction.

Marsala Vacanze will ensure that all products and services offered have legal coverage, quality guarantees, and, where appropriate, the corresponding insurance.

Marsala Vacanze is not responsible for the loss or theft of TICKETS.

5. Prices

The price of our products and services is indicated at any time during the purchasing process. All prices shown include VAT applicable at all times.

5.1. Pricing error

If it is discovered that there has been an error in the entry of the price of an item or service after the completion of the purchase, we will contact the consumer as soon as possible to inform him of the incident and offer the cancellation option or maintenance in the correct conditions.

The automatic remission of the confirmation does not validate incorrect price conditions. In case of cancellation, any amount paid by the consumer will be refunded. We will not proceed with the shipment without the express agreement of the consumer with the correct pricing conditions.

Marsala Vacanze may change the price of the products or services offered through its sales channels at any time. The final price will be the one in force in the advertisement that coincides with the moment of formalization of the order.

6. Other expenses

In case of additional costs for service, transportation, or special features of the product or service they will be communicated to the consumer and divided into the final price before payment for the purchase.

7. Right of withdrawal

To exercise the right of withdrawal, as well as for any complaint relating to your purchase, you can contact Marsala Vacanze through the following channels:

• Email: amministrazione@marsalavacanze.it
• Postal address: Marsala Vacanze. Contrada Casabianca, 27. 91025 - Marsala. Attention MV Shop.

In compliance with the provisions of Article 49 et seq. of the Consumer Code (Legislative Decree no. 206/2005 as recently amended by Legislative Decree no. 21/2014), the right of withdrawal does not apply to the purchase of TICKETS.

Once the right of withdrawal has been exercised by the consumer, Marsala Vacanze will refund all amounts received within fourteen (14) calendar days starting from the day on which Marsala Vacanze was informed by the consumer of his right of withdrawal.

You can check all the information about our return policy by clicking on the following link: Information about returns (information on returns).

8. Consumer obligations

The consumer must make correct use of our services, being solely responsible for the possible damage that he could cause to Marsala Vacanze or third parties due to his lack of diligence or fraudulent actions.

Through these conditions, the consumer is responsible for the truthfulness and accuracy of the data and information provided to us following the online sales contract.

Marsala Vacanze reserves the right to limit or deny the service to the consumer if it has evidence that the consumer has violated the contract conditions, the general conditions of use of the Web Page, the privacy policy, as well as any other particular conditions that could be agreed upon.

9. Industrial and intellectual property

The products and services we provide for purchase through our website are subject to copyright. Furthermore, those logos, trademarks, texts, icons, and other contents subject to industrial and intellectual property rights are protected by the laws in force and applicable to the matter.

Marsala Vacanze is the owner or has obtained authorization from the owner of these rights to make use of these contents or materials.

10. Conflict resolution

For conflicts that may arise between the consumer and Marsala Vacanze following a violation of the contract conditions, the provisions of current legislation will apply, and the rules of the Spanish legal system will be applicable.

If any of these terms are held to be void or unenforceable, such provision will be deemed to have occurred and will not affect the validity of the remaining provisions.

We inform you that there is a European platform for the extrajudicial online resolution of disputes relating to contractual obligations deriving from sales or service supply contracts concluded online between a consumer and a professional resident in the European Union, through the intervention of an alternative resolution.

In the event of a dispute or breach of contract, it is possible to file a complaint online on the specially created portal by logging in to the following platform: to the following platform.